Once a single order is shipped for products in the China warehouse, most orders will arrive within 10–15 business days, depending on the destination.

If the order is shipped from China, we generally pack several products separately because of their large size and heavy weight. That is to say, if customers buy multiple products, they will receive multiple packages. (As a result, we are unable to offer free shipping for multiple purchases.) So please wait patiently for all of the packages.

International shipping varies depending on the country we're shipping to. We also offer different shipping cost tiers.You can see the exact shipping details on the checkout page.

Shipping insurance offers superior protection and safety for your valuable items during international delivery. We'll reship your parcel immediately at no extra charge if it's reported as lost or damaged.

Receiving Time = Processing Time + Shipping Time

The exact receiving time will vary depending on the area.

Before we ship your order, we have to prepare your products, do strict quality-control tests, and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. Hope you could understand us.

Most orders ship within 3–5 business days of purchase. Shipping times may vary due to the availability of merchandise. Orders are not shipped on the weekends or holidays.

As of July 1, 2021, the European Union will change the tax laws related to the sale of goods to EU member states. VAT (also known as VAT) is levied in countries/territories within the EU and in the UK. VAT in the EU is calculated based on destination-based purchasing, which means that customers are charged a tax based on where they are located. The minimum rate for this tax is 15%, but each member state sets its own rate.

After July 1, 2021, orders equal to or less than 150 Euros will be subject to VAT, while orders for amounts greater than 150 Euros will be subject to import VAT and customs duties.

When placing your order, please make sure that you use the billing address and contact information as they appear on your credit statement. In the event that your information does not match exactly what your credit card has on file, your order may be held pending verification. This may require us to contact you directly.

When specifying shipping address information, be sure to check that the zip code, city, and state are correct. If, according to the delivery service's records, this information does not match their records, we may have to contact you to update this information, which may delay your order.

Generally speaking, we don't support this kind of service.

So please provide us with the most up-to-date, accurate, and detailed shipping information, along with your phone number for shipping. Your cooperation will be much appreciated. All parcels will be held for picking up if cannot be signed or delivered. If an item is returned because it was not deliverable due to an incorrect address, the customer will have to be responsible for both the shipping and return charges.

The tracking of your parcel is online traceable. After your order is shipped out, a confirmation email with online tracking number and link will be sent to you. The tracking number will be valid for your check within 48 hours after you receive the email. You can also sign into your account to track your order, or you can also contact our customer team to ask for help.

We sincerely suggest you add us to your email list so that you can get confirmation about your order from us. And remember to check your SPAM/JUNK folder if you do not receive a reply in 3 days.If you have any questions about the shipping of your order, please feel free to contact us.

Enter your "Tracking Number" on the "Order Tracking" page in the navigation bar for logistics tracking.

If you find that there is a fault with an item or the wrong item you have received, please let us know right away through our customer service team. Please include as many details, like photos, as possible about the order and the problem with the items, and we will find a decent way to solve this for you.

As different arrivals of the items, sometimes we don't send all the items you've ordered at the same time, so some of your items will arrive separately. There is an email to tell you whether your items were sent separately. So first check your email box, and if there are any doubts, please feel free to contact us.