Warranty & Support
Last updated: March 24, 2025
At Funwhole (www.funwhole.com), we stand behind the quality of our products. We are committed to providing excellent after-sales service and support. Please review our warranty coverage and support policy below.
1. Warranty Policy
- Warranty Period: All Funwhole products are covered by a 1-year limited warranty from the date of delivery.
- Coverage: The warranty covers manufacturing defects, missing parts, or malfunctions under normal use.
- Exclusions: Damage due to misuse, unauthorized modifications, or normal wear and tear is not covered.
2. How to Request Warranty Service
If you experience an issue with your product, please contact our customer support team with the following information:
- Your order number
- Photos of the defective or damaged product
- Description of the issue
Our team will review your request and provide a solution, which may include sending replacement parts, a replacement unit, or issuing a refund depending on the situation.
3. Product Support
We offer free lifetime product support for all customers. If you need help assembling or using your product, you can:
- Refer to the instruction manual included with your order
- Visit our FAQs page for common questions and answers
- Contact our support team via email
- Request replacement parts here
4. Contact Support
Our support team is here to help with product questions, replacements, and troubleshooting:
Email: service@funwhole.com
Website: www.funwhole.com
We typically respond within 24 hours on business days.